Return Policies
Within 14 days from the delivery or receipt of the product, the Buyer has the following options:
- Exchange the product for a different size;
- Exchange the product for a different product;
- Return the product and receive a refund.
It is important to note that shipping costs incurred when returning the product are not covered.
For returning non-defective products:
Please inform us via email at info@jknwear.com
Rules for complying with the return conditions:
- Products can be returned within 14 calendar days from the day of receiving the order (this period cannot be extended).
- The returned product must be in its original, undamaged packaging and in good condition.
- The product must be undamaged and unused, maintaining its original appearance (undamaged protective films, undamaged surfaces, undamaged components, etc.).
- This rule applies if the returned product is non-defective. Essential changes to the appearance of the product cannot be considered changes necessary for inspecting the product.
- The returned product must be of the same as the one the buyer received.
When sending the returned product, it must be accompanied by:
- Products with labels and original packaging;
- A filled-out return form.
Refunds for returned products will only be made to same payer's bank account within 14 calendar days.